Privacy Policy
Introduction
Last Updated: October 29, 2026
Sentinel Advisory Group, LLC ("Sentinel Advisory Group," "SAG," "we," "our," or "us") respects the privacy of individuals who visit our website at www.sentineladvgroup.com.
This Privacy Policy explains how we collect, use, disclose, and protect personal information submitted through our website, including inquiries regarding our private investigation and advisory services.
We recognize the sensitive nature of investigative matters and are committed to handling personal information responsibly and in accordance with applicable laws.
This Privacy Policy applies to personal information collected through our website and routine business communications, including telephone calls, voicemail, text messages, and email. Information obtained during formal investigative engagements may be subject to additional confidentiality obligations, client agreements, and applicable legal requirements.
Information We Collect
When you visit Sentinel Advisory Group's website or contact us regarding our services, we may collect personal information that you voluntarily provide. This may include your name, email address, telephone number, and information submitted through our contact or consultation request forms.
Our website may also collect certain technical information through Wix and other enabled website services. Depending on the features in use, this information may include IP addresses, browser types, device information, cookies, and website usage data.
Information submitted in connection with investigative inquiries may contain sensitive details. We encourage visitors to avoid submitting unnecessary sensitive personal information through general website contact forms.
Website Use, Client Communications, and Invoicing
Sentinel Advisory Group, LLC uses its website primarily to provide information about its services, receive initial consultation requests, and manage client invoicing.
The website is not intended for submitting or exchanging confidential investigative reports, evidence, medical records, or other sensitive case materials. Visitors are encouraged to provide only basic contact information and a brief description of their inquiry through our online forms.
After initial contact, we handle substantive case discussions and the exchange of sensitive information outside the website through appropriate communication methods. These may include direct telephone communications, secure calling applications, and Proton Mail.
Telephone Communications and AI Receptionist
Sentinel Advisory Group uses business telephone and communication services, including Quo and its AI-powered virtual receptionist, Sona, to receive inquiries, manage calls, and communicate with prospective and existing clients.
Depending on the communication method and enabled features, information collected may include names, telephone numbers, voicemail messages, call records, recordings, transcripts, and call summaries.
Certain telephone calls may be recorded for accuracy, documentation, and quality purposes. When recording is used, appropriate notice and consent will be obtained in accordance with applicable laws.
Our AI receptionist may collect basic contact information and general details about the reason for an inquiry. Callers are encouraged not to disclose confidential investigative information or sensitive case materials during initial telephone inquiries.
Client Invoicing
Sentinel Advisory Group uses Wix Invoices to create, send, and manage invoices associated with its services.
Information processed for invoicing may include client names, business names, contact information, billing details, descriptions of services, invoice amounts, and payment status.
Invoice information may be processed and stored through Wix and applicable service providers. When online payment processing is enabled, additional payment-related information may be handled by the relevant payment service provider.
Sentinel Advisory Group seeks to limit the sensitive investigative information included in invoices and other routine administrative communications.
How We Use Your Information
Sentinel Advisory Group, LLC may use personal information collected through our website and routine business communications for the following purposes:
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Responding to Inquiries: To answer questions, respond to consultation requests, and communicate with individuals interested in our services.
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Providing Services: To evaluate potential engagements, coordinate requested services, and maintain necessary business communications.
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Website Operations: To operate, maintain, troubleshoot, and improve our website and its functionality.
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Security and Fraud Prevention: To help protect our website, business operations, and users from unauthorized activity or misuse.
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Legal and Regulatory Compliance: To comply with applicable laws, regulations, legal processes, and legitimate governmental requests.
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Business Administration: To maintain appropriate business records and manage administrative operations.
We use personal information for legitimate business purposes and handle information relating to investigative matters with consideration for its sensitive and confidential nature.
Information Sharing and Disclosure
Sentinel Advisory Group, LLC recognizes the importance of protecting personal information, particularly information associated with investigative inquiries and potential client engagements.
We may share information in the following circumstances:
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Service Providers: We may share information with third-party providers supporting our website, invoicing, business communications, telephone services, voicemail, AI receptionist, and email operations. These providers may include Wix, Quo, Proton Mail, and other services used in our legitimate business operations.
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Business Operations: With authorized personnel or service providers when reasonably necessary to evaluate inquiries, coordinate services, or conduct legitimate business activities.
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Legal Requirements: When applicable law, a court order, subpoena, or other lawful legal process requires disclosure.
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Safety and Security: When reasonably necessary to protect our legal rights, prevent fraud, address security threats, or protect the safety of individuals.
Information associated with investigative engagements may be subject to additional contractual confidentiality provisions and applicable legal restrictions.
Any sharing of personal information will be evaluated in accordance with applicable laws and the legitimate business purpose involved.
Cookies and Tracking Technologies
Sentinel Advisory Group's website is hosted on the Wix platform, which uses cookies and similar technologies to support website functionality, security, and performance.
Depending on the website features and integrations enabled, cookies and related technologies may be used to:
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Essential Website Functions: Support website operations, security, and proper functionality.
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Website Performance: Help identify technical issues and improve the visitor experience.
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Analytics: Collect information about website traffic, visitor interactions, and usage patterns when applicable.
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Third-Party Services: Support functionality provided by integrated website services.
Visitors can manage or disable cookies through their browser settings. However, restricting certain cookies may affect website functionality.
The specific cookies used may change as website features and third-party integrations are added, modified, or removed.
Data Security and Retention
Sentinel Advisory Group, LLC recognizes the importance of protecting personal information, particularly information relating to private investigation inquiries and client communications.
Data Security
We seek to protect personal information through appropriate administrative and technical safeguards. Information submitted through our website may be processed and stored by Wix and other service providers supporting our business operations.
Although we strive to protect information from unauthorized access, disclosure, alteration, or loss, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Data Retention
We aim to retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to inquiries, providing services, maintaining business records, and meeting applicable legal or contractual obligations.
Retention periods may vary depending on the nature of the information and the circumstances in which it was collected.
Information associated with formal investigative engagements may be subject to separate recordkeeping requirements, contractual obligations, and applicable laws.
Privacy Rights and Requests
Sentinel Advisory Group, LLC respects individuals' privacy rights and is committed to addressing reasonable requests regarding personal information collected through our website and routine business communications.
Depending on applicable laws and the circumstances involved, individuals may have rights concerning their personal information, including:
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Access: Request information about personal data we maintain about them.
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Correction: Request correction of inaccurate or outdated personal information.
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Deletion: Request deletion of personal information, subject to applicable legal, contractual, and business recordkeeping requirements.
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Privacy Concerns: Submit questions or concerns regarding how personal information is collected, used, stored, or disclosed.
To submit a privacy-related request, please get in touch with us at:
Email: info@sentineladvgroup.com
We may request reasonable information to verify identity before responding to requests involving personal information.
We may need to retain certain information to comply with applicable laws, preserve legitimate business records, fulfill contractual obligations, or protect legal rights.
Requests will be reviewed and addressed in accordance with applicable privacy laws and legal requirements.
Contact Information and Policy Updates
Contact Information
If you have questions about this Privacy Policy, how your personal information is handled, or wish to submit a privacy-related request, please contact:
Sentinel Advisory Group, LLC
Washington State, United States
Phone: 855-47-EAGLE (855-473-2453)
Email: info@sentineladvgroup.com
Website: www.sentineladvgroup.com
You may also contact us through the Contact page on our website.
Changes to This Privacy Policy
Sentinel Advisory Group, LLC may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, legal requirements, or privacy procedures.
When changes are made, we will update the "Last Updated" date at the beginning of this policy.
We encourage visitors to review this Privacy Policy periodically to remain informed about how their information is handled.